Flat ₹ pricing.
Zero surprises.
Replace a ₹15,000/month support hire for a fraction of the cost. No per-message fees, no exchange-rate shocks.
Starter
Launch AI support on your website.
- 1 team seat
- 10 knowledge-base documents
- Website chat widget
- Email escalation alerts
- Zero-hallucination RAG engine
Growth
Add WhatsApp and grow your team.
- 5 team seats
- 100 knowledge-base documents
- Website + WhatsApp
- Full escalation inbox
- Conversation analytics
Pro
Voice, bigger team, more volume.
- 25 team seats
- 500 knowledge-base documents
- Website + WhatsApp + Voice
- Priority support
- Dedicated onboarding call
Enterprise
Custom limits, SLAs, and support.
- Unlimited team seats
- Unlimited knowledge base
- All channels
- Dedicated support & SLA
- Custom onboarding
All prices are in Indian rupees and exclusive of GST. 18% GST is added at checkout and shown on a GST-compliant tax invoice. Pay by UPI, net banking or card. Cancellation & refunds · Billing FAQ
The intersection nobody else owns.
WhatsApp tools can't reason. Western tools cost a fortune and don't fit India. VaaniAPI is the only one that does both.
| Capability | VaaniAPI | Wati | Interakt | Intercom |
|---|---|---|---|---|
| Answers from your own data (RAG) | ✓ | - | - | Partial |
| Website chat widget | ✓ | - | - | ✓ |
| WhatsApp channel | Roadmap | ✓ | ✓ | Limited |
| Voice API | Roadmap | - | - | - |
| Hindi & regional languages | Roadmap | Limited | - | - |
| Flat ₹ pricing, no per-message fees | ✓ | - | - | - |
| No-code, 30-minute setup | ✓ | Partial | Partial | - |
| Built for India first | ✓ | - | - | - |
Detailed comparisons: VaaniAPI vs Wati · VaaniAPI vs Interakt · VaaniAPI vs Intercom · VaaniAPI vs Zoho SalesIQ
Everything you might be wondering.
VaaniAPI uses Retrieval-Augmented Generation (RAG). It only answers from the documents you upload - your real return policy, pricing, and product info - so it cannot invent facts. Generic chatbots make things up; VaaniAPI stays grounded in your verified data and escalates to a human when it isn't confident.
No. A non-technical owner can go live in about 30 minutes: sign up, upload documents or paste text, customise the widget, and paste a single script tag. One-click Shopify and WordPress installs are also available.
No. If it can't find a confident match in your knowledge base, it does not guess - it acknowledges the gap and offers a human. Every answer is grounded in your uploaded content, and the source chunks are stored for auditing.
Pricing is flat in rupees - no per-message fees, no per-resolution charges, no exchange-rate surprises. Plan prices are exclusive of 18% GST, which is shown separately on your tax invoice. The 14-day free trial includes 100 conversations with no credit card required.
The website chat widget is available today. WhatsApp Agent and the RAG-powered Voice API are on the roadmap and share the same knowledge base, so answers stay consistent across every channel.
Yes. VaaniAPI is multi-tenant from day one: every query is scoped to your business at the database level. Tokens are encrypted at rest and all traffic runs over HTTPS.
No. Answers stream in 1–2 seconds, the bundle is under 50KB, and it loads asynchronously - no measurable impact on load time or SEO.
What are you waiting for?
Stop answering the same 15 questions. Give your customers instant, accurate answers 24/7 - and give yourself your evenings back. Live in 30 minutes.
Let's go! →14-day free trial · No credit card · Cancel anytime