Your documents,
answering the phone.
The calls that ring out after hours get answered. The voice agent picks up, answers from the same knowledge base your chat widget uses, and transfers to a person - with the reason for the call already noted - the moment it isn't sure.
See it in action
Everything below runs on your own verified content - uploaded once, answered everywhere, and cited back to the source so you can audit every reply.
Voice · Source: clinic-hours.pdf
Warm transfer with context
What the voice agent handles.
Answers inbound calls
Picks up, understands the question, and answers from your uploaded documents.
Same knowledge base
No second setup - the documents behind your web assistant answer the phone too.
Warm transfer
When confidence drops, the caller goes to a person along with why they rang.
Accented English and Hinglish
Tuned for how people actually speak to an Indian business, noise included.
After-hours cover
The calls that used to ring out at 9pm get answered instead of missed.
Call transcripts
Every call written up and searchable in the same inbox as your chats.
Four steps, inside a human pause
A call runs the same grounded pipeline as chat with speech at both ends: what the caller said is transcribed, the transcript searches your documents, the answer is written from only those passages, and it is spoken back. The whole loop completes inside the pause a person would naturally leave, so the caller is not listening to silence.
Recognition is tuned for how people actually ring an Indian business - accented English, Hinglish, background noise, an order number read out on a busy street. When something critical is unclear, the agent confirms it back rather than guessing: mishearing "#7712" as "#7719" would produce a confidently wrong answer, which is the exact failure the grounding approach exists to prevent.
The same confidence threshold that governs chat governs calls. Below it, the caller is transferred to a person along with what they rang about, rather than being looped through a bot that cannot help. Every call is transcribed into the same inbox as your chats, so the history is one thread per customer, not one per channel.
Voice · Source: clinic-hours.pdf
What voice will not do.
It answers and it transfers. These are the edges worth knowing before you route your main line to it.
Not an IVR menu tree
It answers questions in plain speech and transfers when needed. It does not run press-1-for-sales routing or department menus.
Not a payment line
It will not take a card number or process a transaction over the phone. Those calls go to a person.
Not an outbound dialer
It answers calls people make to you. It does not make outbound sales or collection calls.
Voice scope, spelled out.
| Capability | Status |
|---|---|
| Answers inbound calls | ✓ Included today |
| Same knowledge base | ✓ Included today |
| Warm transfer | ✓ Included today |
| Accented English and Hinglish | ✓ Included today |
| After-hours cover | ✓ Included today |
| Call transcripts | ✓ Included today |
| Not an IVR menu tree | - Not this product |
| Not a payment line | - Not this product |
| Not an outbound dialer | - Not this product |
Point a number, start answering.
Point a number at it
Use a number we provision or forward your existing line - a one-time setup.
It uses documents you've already uploaded
Hours, policies, pricing and FAQs answer calls with no extra work.
Calls get answered, you get the hard ones
Routine questions resolve on the call; anything uncertain transfers to you with context.
What are you waiting for?
Stop answering the same 15 questions. Your customers get accurate answers 24/7, and you get your evenings back. Live in 5 minutes - no developer, no sales call.
Let's go! →Free plan to start · No credit card · Cancel anytime