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For healthcare

AI front-desk for clinics & hospitals

Patients ask about timings, doctors, insurance and preparation instructions long after the front desk goes home. VaaniAPI answers exactly what your documents say - and hands anything clinical straight to your staff.

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The problem

What this industry actually loses.

The front desk cannot scale

Every call about OPD hours is a call not spent on a patient in the room.

Accuracy is non-negotiable

Healthcare is the worst possible place for a chatbot that improvises.

After-hours appointment requests

Requests arrive at night and go cold by morning.

What it handles

Answered automatically, every hour of the day

  • Timings, doctors & departmentsAnswered from your published schedules.
  • Appointment requestsCaptured with contact details and escalated to the front desk.
  • Insurance & billing questionsGrounded in your empanelment and billing documents.
  • Pre-procedure instructionsFasting, reports to carry, arrival time - quoted from your own patient handouts.
  • Strict escalation for anything clinicalSymptom or treatment questions are handed to a human by policy, not left to the AI.
C
What are the OPD timings for cardiology?
A
Cardiology OPD runs 9am–1pm and 4pm–7pm, Monday to Saturday.
Source: opd-schedule.pdf
C
Do you accept Star Health insurance?
A
Star Health is on the empanelment list for cashless admission.
Source: insurance-list.pdf
C
How early should I arrive for an MRI?
A
Arrive 30 minutes early, and fast for 4 hours if contrast is planned.
Source: patient-instructions.pdf
Real questions

Typical queries it resolves alone

Uploaded once, answered forever - with the source document cited on every reply.

“What are the OPD timings for cardiology?”
“Do you accept Star Health insurance?”
“How early should I arrive for an MRI?”
“Is Dr. Rao available on Saturday?”
“What reports should I carry for the follow-up?”
How it works

Three steps. Thirty minutes.

1

Upload what you already have

Drop in your policy PDFs, price sheets and FAQ documents. We extract, chunk and embed them automatically.

2

Set the tone and brand

Name, colour, greeting and quick replies, with a live preview as you type.

3

Paste one script tag

One line on your site - or a one-click install on Shopify and WordPress. You're live.

Questions

For healthcare & wellness specifically

No. It answers logistical and policy questions from your documents and escalates anything clinical to your staff.

Conversations are tenant-isolated at the database level, encrypted in transit and at rest. Review our DPDP/GDPR page and sign a DPA before going live with patient-identifying data.

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Get started for free

What are you waiting for?

Stop answering the same 15 questions. Give your customers instant, accurate answers 24/7 - and give yourself your evenings back. Live in 30 minutes.

Let's go! →

14-day free trial · No credit card · Cancel anytime