Handle escalations
faster with AI.
The AI resolves the repetitive 80% on its own. The moment a customer needs a human, you get an instant alert with the full conversation - so nothing lands in your inbox at 10pm unanswered.
See it in action
Everything below runs on your own verified content - uploaded once, answered everywhere, and cited back to the source so you can audit every reply.
Built to do the whole job
Unified inbox
Every conversation, escalation, and AI resolution in one place. Read every transcript.
Instant email alerts
Escalations arrive with the customer's name, message, and full chat context.
Smart tagging
AI-resolved, escalated, and closed - filter your queue at a glance.
Lead capture
Collect name and contact details on escalation, and follow up later.
Team seats
Invite your team to collaborate on escalations and knowledge management.
Analytics
Deflection rate, top questions, and knowledge gaps - measured automatically.
Three steps. That's it.
AI answers first
Grounded answers resolve the repetitive 80% of queries instantly, 24/7.
Low confidence? Escalate
A one-tap “Talk to a person” button hands the customer to you with full context.
You close the loop
Reply from the inbox, tag it closed, and add the missing answer to your knowledge base.
What are you waiting for?
Stop answering the same 15 questions. Give your customers instant, accurate answers 24/7 - and give yourself your evenings back. Live in 30 minutes.
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